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Privacy Policy

Suvarnabhumi Networks Pte Ltd · Incorporated in Singapore · UEN: [To be confirmed]
Last updated: 31 March 2026 · Effective date: 31 March 2026
This Privacy Policy describes how Suvarnabhumi Networks Pte Ltd ("we", "us", "our") collects, uses, discloses, and protects personal data in accordance with Singapore's Personal Data Protection Act 2012 (PDPA) and its subsidiary legislation. By accessing or using our website at suvarnabhumi.ai and submitting your information, you consent to the practices described in this Policy.

1. About Us

Suvarnabhumi Networks Pte Ltd is a company incorporated in Singapore. We operate the website at suvarnabhumi.ai and are developing two platforms: Yatri (heritage and cultural travel) and Setu (authentic artisan marketplace).

Our designated Data Protection Officer (DPO) can be contacted at: dpo@suvarnabhumi.ai

2. Personal Data We Collect

We collect personal data that you voluntarily provide to us through our website contact form, email communications, or partnership enquiries. This may include:

  • Full name
  • Email address
  • Organisation or company name
  • Country of residence
  • Your role or capacity (e.g., investor, travel operator, artisan, traveller, B2B buyer)
  • The subject and content of your message

We do not currently collect sensitive personal data (as defined under the PDPA) or financial information through our website.

We may also collect limited technical data automatically when you visit our website, including your IP address, browser type, operating system, pages visited, and time of access. This data is used solely for security and website performance purposes.

3. Purpose of Collection and Use

We collect and use your personal data for the following purposes:

  • To respond to your enquiries and communications
  • To assess partnership, investment, or commercial opportunities
  • To send you information about our platform updates, launch timelines, and pilot programmes - where you have requested this
  • To maintain records of our business relationships
  • To comply with applicable laws and regulations
  • To improve and operate our website and services

We will not use your personal data for purposes beyond those stated above without first obtaining your separate consent.

4. Disclosure of Personal Data

We do not sell, rent, or transfer your personal data to third parties for marketing purposes. We may disclose your personal data to:

  • Service providers: Trusted third-party vendors who assist us in operating our website and business (e.g., email hosting, cloud services), bound by contractual data protection obligations
  • Legal and regulatory authorities: Where required by applicable law, court order, or regulatory requirement in Singapore or another jurisdiction
  • Professional advisors: Lawyers, accountants, and auditors who are subject to confidentiality obligations

Where data is transferred outside Singapore, we take steps to ensure that the receiving jurisdiction provides a standard of protection comparable to the PDPA, or that appropriate contractual safeguards are in place.

5. Cookies and Tracking Technologies

Our website uses essential cookies to ensure basic functionality such as navigation and security. We do not currently use advertising cookies or third-party tracking pixels. When you visit our site, you will be presented with a cookie consent banner allowing you to accept or decline non-essential cookies.

We use Google Fonts, a service provided by Google LLC, to load typefaces on this website. Google Fonts may collect your IP address as part of this service. Please refer to Google's Privacy Policy for further details.

You may disable cookies through your browser settings; however, this may affect the functionality of parts of the website.

6. Data Retention

We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data submitted through our contact form is retained for a maximum of three (3) years from the date of submission, unless a longer period is required for ongoing business or legal purposes. You may request earlier deletion by contacting our DPO.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorised access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

In the event of a data breach that is likely to result in significant harm, we will notify the Personal Data Protection Commission (PDPC) and affected individuals as required under the PDPA.

8. Your Rights Under the PDPA

Under Singapore's PDPA, you have the right to:

  • Access: Request access to the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete personal data
  • Withdrawal of consent: Withdraw your consent to the collection, use, or disclosure of your personal data at any time, subject to legal or contractual restrictions
  • Data portability: Request that your personal data be transmitted in a commonly used machine-readable format (where applicable)

To exercise any of these rights, please contact our Data Protection Officer at dpo@suvarnabhumi.ai. We will respond to verified requests within 30 days. We may charge a reasonable fee for access requests as permitted by law.

9. Do Not Call Registry

We comply with Singapore's Do Not Call (DNC) Registry provisions under the PDPA. We will not send marketing messages via telephone, text, or fax to Singapore numbers registered on the DNC Registry without your prior consent.

10. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices of third parties and encourage you to review their respective privacy policies.

11. Children

Our website is not directed to persons under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately at dpo@suvarnabhumi.ai and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised Policy on this page with an updated "Last updated" date. Your continued use of our website after any changes constitutes your acceptance of the revised Policy.

13. Contact & Complaints

For privacy-related enquiries, requests, or complaints, please contact our Data Protection Officer:

Data Protection Officer
Suvarnabhumi Networks Pte Ltd
Singapore
Email: dpo@suvarnabhumi.ai

If you are not satisfied with our response, you may lodge a complaint with the Personal Data Protection Commission (PDPC) at www.pdpc.gov.sg.

Suvarnabhumi Networks Pte Ltd
Experiencing the Golden Land

A Singapore-incorporated platform connecting the global diaspora to India and ASEAN through culturally immersive travel and authentic cross-border trade.

Incorporated in Singapore
UEN: [To be confirmed upon registration]
Registered Office: Singapore
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